Contact us

For help with an order, made to measure advice or to use our quotation service, please get in touch with our Customer Service team.

If you are contacting us from the US, please click here for details on how to get in touch with our US Customer Service team.

Speak to the team on 01761 404505.

Our phone lines are open Monday to Friday, 9.00am to 5.00pm.

Please use the form below to get in contact via email.

We aim to reply to all emails within 1 working day.

Jane Clayton & Company Retail Ltd, Paulton House, Paulton, Bristol, BS39 7SX

Speak to the team on Live Chat

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Get it right with a sample

We offer 5 free samples. It's simple to order a sample - when you find a product you like, simply click the 'Add a sample' button and it will be added to your bag.

Can I cancel my order?

If you'd like to cancel or make any amendments to your order, please let us know within one hour of ordering for a full refund. Please note our opening times are Monday to Friday, 9.00am till 5.00pm.